Pickup, Shipping & Returns

Laptop and Desktop Computers, Components, and Accessories - Triangle Ecycling VIP Store

LOCAL PICKUP & SHIPPING


LOCAL PICKUP: Customers in Durham, NC and the surrounding area can purchase online and pick up their items at our store: 2717 Western Bypass, Durham, NC 27707. You will need to present your driver’s license or other form of ID to pick up an order purchased online. Our regular business hours are 9:30 am - 5 pm, weekdays. Customers can also come in and buy in person with cash or credit card. 

SHIPPING: During your purchase process you will have the option to select shipping and view the actual cost of shipping to your zip code, by FEDEX GROUND or USPS, which is used for small items such as hard drives to save you money. Shipping will be added to your purchase price. We provide professional packing for your items. Your purchase will go out the next business day following your purchase except under extraordinary weather or other intervening circumstances. We will send you your tracking number as soon as it is available.

In the case of a return, we will pay return shipping if the return is due to a defect or damage during shipping. When returning a purchase, it is your responsibility to pack it securely to avoid damage during return shipping. Computers should be repacked just as they were when you received them and any damage done to the box during opening should be repaired or a new box used. The cost of any damage to a computer sustained in return shipping with be deducted from your refund. You must return the exact item you originally purchased.

Your Satisfaction Guaranteed!

RETURN POLICY: Over 4,000 positive eBay and Google Business reviews and our eBay Top Seller Rating give you confidence that you are dealing with a company that puts you, the customer, first. If, for any reason, you are not completely satisfied with your purchase please contact us. We will make it right or provide a partial or full refund to your original source of payment any time up to 30 days from your date of purchase.

During your 30-day period we provide free tech support in our shop or over the phone to help get your computer running to your complete satisfaction.  We want you to be 100% happy with your purchase and tell your friends and family about us. Thank you.

We donate 10% of our profits to support the Durham Public Schools Foundation.

You can learn more about our educational work at www.triangleecycling.com